What are the park timings?
Elevate is open Monday to Sunday, 10:00 AM to 9:00 PM, including public holidays. Last entry for full-day packages is 4:00 PM.
Where exactly is Elevate located?
We are on Faridabad Road (Gwal Pahadi), Gurugram, Haryana 122102 — roughly 12 km from Sikandarpur Metro Station, about a 12-minute cab ride, or 15 minutes from Sector 55-56.
Do I need to book in advance?
Walk-ins are welcome, but weekends and holidays fill up fast. Advance booking guarantees your slot and often carries better pricing on group packages.
Is there a minimum age or height requirement?
It varies by activity. Ground and Takeshi’s Castle activities generally start at 6-8 years. High-adrenaline rides such as the slingshot, bungee ejection and ATV require participants to be 14 or above. Each activity lists its own requirement.
How safe are the activities?
Every aerial activity uses internationally certified harnesses and double-locking carabiners. All equipment is inspected daily, and every guest receives a mandatory safety briefing from a trained instructor before participating.
Are meals included?
All packages except Elevate Sunrisers include a buffet meal. Our on-site restaurant also serves à la carte throughout the day.
Can we host a corporate event or school outing?
Yes. We run dedicated corporate offsites, school outings, birthday parties, creator shoot days and MICE events with customised itineraries. Contact our B2B team at +91 9501 9501 59.
What should I wear?
Comfortable sportswear and closed-toe shoes. Avoid loose jewellery, scarves and open sandals. Bring a change of clothes if you plan to do the water activities.
Is parking available?
Yes — free on-site parking for cars and buses.
What is the cancellation policy?
Bookings cancelled more than 48 hours before the visit date are fully refundable. Within 48 hours, bookings can be rescheduled once at no charge.
