When you submit a booking enquiry or contact form, we collect the name, phone number, email address and any additional details you choose to provide, such as group size, preferred dates and special requirements. We also collect standard technical information — browser type, device, referring page and pages viewed — through analytics tools.
We do not sell your personal information. We share it only with service providers who help us operate — payment processors, email delivery services and analytics providers — and only to the extent required to deliver the service. We may disclose information where required by law.
Our website uses cookies for essential functionality, analytics and advertising measurement. You can disable cookies in your browser settings, though some features may not work correctly as a result.
Enquiry and booking records are retained for as long as needed to service your booking and meet legal and accounting obligations, after which they are deleted or anonymised.
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw marketing consent at any time. Write to info@elevate-tsa.com.
We photograph and film activities at the park for promotional use. If you do not wish to appear in this material, please tell a member of staff on arrival and we will accommodate the request.
We do not knowingly collect personal information directly from children under 13. Bookings for minors must be made by a parent, guardian or authorised institution.
Questions about this policy: info@elevate-tsa.com or +91 9501 9501 59. Postal: Faridabad Rd (Gwal Pahadi), Gurugram, Haryana 122102.